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Why Exceptional Service Matters – A Client’s Journey with Philip Martin

At Philip Martin, we know that buying a home in Cornwall is not just a financial commitment — it’s an emotional journey. Whether you're purchasing a character cottage, a coastal retreat, or a modern family home, choosing the right estate agent in Cornwall makes all the difference.

Recently, we were proud to receive glowing feedback from a couple who purchased a highly sought-after property through our Truro office. In their words, working with the Philip Martin team was “absolutely amazing” — a reflection of the high standards and personal attention we bring to every transaction.

Why Choose Philip Martin Estate Agents?

Buying property in Cornwall can be competitive, particularly in popular areas like Truro, Falmouth, and the Roseland Peninsula. That’s why having an experienced and proactive estate agent is key.

From the moment this couple’s offer was accepted, our team worked hard to provide the support and flexibility they needed. We arranged access for surveys, valuations, and essential checks — all before exchange of contracts — ensuring they felt confident every step of the way.

The couple commented:

“We have been looked after so well since our offer was accepted… Everyone we dealt with was knowledgeable and super friendly — nothing was too much bother.”

They offered particular thanks to our team members Elowen and Sean, whose dedication and professionalism left a lasting impression.

Personal Service. Professional Results.

At Philip Martin, our approach is simple: combine deep local knowledge with exceptional customer service. Whether you’re looking for property for sale in Cornwall, considering relocating to the South West, or preparing your home for market, we’re here to help make your next move a success.

Looking to Buy or Sell in Cornwall?

With decades of experience in the local market, we’re proud to be trusted by buyers and sellers across the region. Our team specialises in:

  • Residential sales and lettings

  • Property management

  • Land and development opportunities

  • Coastal and countryside homes

If you're ready to start your property journey, browse our latest properties for sale or contact our friendly team today.

 

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Read What Our
Customers Say

"

Having recently Sold my house with Philip Martin Estate Agents I cannot praise the whole experience enough. From the first telephone conversation to the last it has been impressive. Professional, Polite, Guiding, Encouraging. I do need to mention Jack Loader, no question or query was too much trouble, making the selling process a pleasure. 

"

Having recently Sold my house with Philip Martin Estate Agents I cannot praise the whole experience enough. From the first telephone conversation to the last it has been impressive. Professional, Polite, Guiding, Encouraging. I do need to mention Jack Loader, no question or query was too much trouble, making the Selling process a pleasure. Totally stress free.

"

James and his team handled a complex sale (house and adjacent land owned by a third party) with great professionalism and innovation and determination to secure our sale. He was also cognisant of our time scales in that we had not secured an onward purchase or rental property. James is an extremely approachable agent who always worked with us to successfully achieve our goals and certainly went ‘the extra mile’ when required. We cannot recommend him highly enough.

"

"We were so pleased with all the correspondence with Phillip Martin and you all certainly delivered a very professional and friendly service. We would particularly like to thank you for all your personal correspondence with Mrs. Dianne Jones. It went above and beyond and we are truly grateful.  As I mentioned before we have only ever bought two houses and they were both through Phillip Martin. We will certainly use you guys in the future!"

"

Very efficient and personable service helped us find a perfect place. Trustworthy and effective. Thank you.

"

Dear Jack, I have moved into my new bungalow and it is very nice. I just wanted to take this opportunity to thank you for all of your efforts on my behalf. You have behaved rapidly and helpfully to assist me with all of the problems that arose for me in one of several difficult projects at once. Thank you very much.

How Much is Your Property Worth?

How Much is Your Property Worth?

To find out how much your property is worth in the current market, get in touch with us today!

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